22/12/2024
SATA-Tech Automobiles
Ettumanoor-Kottayam
JOB VACCINES
*Job Title: Service Manager*
*Company: SATA-Tech Automobiles*
*Location:* Ettumanoor
*Job Type:* Full-time
*About Us:*
SATA-Tech Automobiles is a 29 year old in the automotive industry, committed to delivering exceptional customer experiences. We're seeking a highly skilled and experienced Service Manager to join our team.
*Job Summary:*
We're looking for a results-driven Service Manager to oversee our service operations, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a strong background in automotive service management, excellent leadership skills, and a customer-centric approach.
*Key Responsibilities:*
- Manage and supervise the service team, including technicians, service advisors, and support staff.
- Develop and implement effective service strategies to drive customer satisfaction, retention, and revenue growth.
- Ensure compliance with manufacturer standards, industry regulations, and company policies.
- Analyze sales data, customer feedback, and market trends to identify opportunities for improvement.
- Collaborate with other departments, such as sales and parts, to deliver a seamless customer experience.
- Conduct performance reviews, provide coaching and training, and make recommendations for staff development.
- Control expenses, manage budgets, and optimize resource allocation.
*Requirements:*
- Bachelor's degree in Business Administration, Automotive Technology, or a related field.
- Minimum 5 years of experience in automotive service management, with a proven track record of success.
- Strong leadership and team management skills, with the ability to motivate and inspire others.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in MS Office and familiarity with automotive software systems.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
*What We Offer:*
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
*How to Apply:*
If you're a motivated and customer-focused professional looking to join a leading automotive company, please submit your application, including your resume to WhatsApp 8075650289
