17/06/2026
For people thinking of purchasing a new e-scooter - just remember -
If the seller ISNT a verified business, then it’s not a legitimate sale…..
This means that the e-scooter manufacturer will NOT uphold the sellers warranty - they only cover the manufacturers affiliated business sellers (like us)
So buy from any non affiliated re-seller and YOU, as the customer, has to sort out all the warranty leg work - including contacting the manufacturer (not re-seller), sending videos of any faults, ‘discussing’ relevant parts and paying for delivery charges of parts, getting the parts and then paying for an e-scooter repair shop to fit the new part (if unable to do this yourself)
Why not go to a reputable e-scooter shop, test before buying and then know any warranty work will be sorted out by the shop at NO extra cost to the customer?
It’ll always cost more than buying on line, but you do get a true peace of mind.
And, yes, there are far too few legitimate and trustworthy e-scooter shops that do this, but a little time and fuel cost may just outweigh all the (potential) future costs of warranty repair work.
As an established e-scooter business (since 2018), we try and keep sales prices low, but will always be slightly higher than on-line resellers as we have to pay for costs such as shop rent, staffing and other expenses such as warranty parts delivery costs (which are all covered by our sales price). You can also ask all the questions you need to and our staff are all very knowledgable and ready to assist in buying the correct e-scooter to suit your needs. You can even test relevant e-scooters before buying, so you know and understand EXACTLY what you are buying, no hidden gimmicks or hard sales pressure from us - if there is nothing in stock that you like, then no problem (but very unlikely to happen as we do stock over 15 different styles / brands of e-scooters, both new and refurbished !!) We also give a FREE check-up a month after purchasing and a discount on labour for any e-scooter purchased from us for the life of the e-scooter…!
We also repair ALL brands of e-scooter (provided there are parts available for the e-scooter !!) at very reasonable rates.
Check out our reviews on google / trustpilot l
Let me know your feedback in the comments. We want to make sure we are doing things right (or wrong !)
Thank you from all at SmallstreetEscooters!!
