Emerald Car Sales specialises in sourcing vehicles and structuring individual finance packages to suit each customer. FCA authorised status
Emerald Car Sales is authorised and regulated by the Financial Conduct Authority but will not provide advice nor make recommendations (Firm Reference Number 949810). The company is licensed as a credit broker but is not an independent financial adviser and s
o is unable to provide you with independent financial advice. The Financial Conduct Authority (FCA) - The FCA is the independent watchdog that regulates financial services. You can check the following information on the FCA's register by visiting the FCA's website www.fca.gov.uk/register or by contacting the FCA on 0845 606 1234. About our FINANCE Services
• We are a credit broker and not a lender, licensed by the Financial Conduct Authority as a credit intermediary.
• We can introduce you to a limited number of lenders (listed below) and their finance products which may have different rates and charges and who may be able to finance your purchase. We can only introduce you to these lenders.
• We do not charge you a fee for our services.
• Whichever lender we introduce you to, we will typically receive commission from them, either a fixed fee or a fixed % of the amount you borrow.
• The various lenders we work with could pay commission at different rates, calculated by reference to the vehicle model or amount you borrow, however, the commission that we receive from a lender does not affect the amount that you pay that lender under your credit agreement.
• For other vehicles, the lender we introduce you to will depend on factors such as the vehicle, your personal circumstances and the likelihood of a lender to accept an application, based on the information provided.
• If the finance company is unable to make you an offer of finance, or the vehicle is not one that we would normally place with them, we will introduce you to other lenders on our panel.
• The interest rate which you pay may be based on the make of vehicle, the vehicle age or the amount borrowed and individual credit score.
• We adhere to FCA fair consumer outcome principles. The rate advertised on any vehicle will be consistent for all consumers.
• We are not an independent financial adviser and so are unable to provide you with independent financial advice. No advice or recommendation will be made. Complaints
If you wish to register a complaint relating to the selling or administration of our general insurance services or arranging finance facilities, please contact us:
• In person
• By telephone 02871164653
• By writing to us at Emerald Car Sales 376b Victoria Road Ballymagorry Strabane BT82 0AR
• Through our email [email protected]
• If you cannot settle your complaint with us you may be entitled to refer it to the Financial Ombudsman Service.
