Diagnostics Specialist Newport

19/05/2026

Double trouble…
Mercedes R129 SL roof fault
Fixed and turned around for the customer to enjoy our beautiful British summer

11/05/2026

📢ℹ️𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻

When calling to make a booking or checking on the status of a vehicle with us

We are extremely busy, and shorter on staff than we would ideally like. We have seen over the first 4 months of the year this isn’t set to change any time soon, as a result we ask you work with us to be able to help you as best as is possible.

𝗜𝗳 𝘆𝗼𝘂 𝗿𝗲𝗾𝘂𝗶𝗿𝗲 𝗮 𝗻𝗲𝘄 𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝗼𝗿 𝗲𝘀𝘁𝗶𝗺𝗮𝘁𝗲;

If you choose to call the workshop, use the new enquiry option. Call once and leave a voicemail if not answered. You can leave your contact details and message. You will get a return call as soon as someone is free to call you back and give you the necessary time to cover your enquiry without having ‘in front of them pressures’ rushing the outcome.
If you choose to send us an e mail, head to our website where there is a self-service contact form where you can include all your information and requirements. Please allow up to 2 working days for us to respond with an appointment. This is the most effective method as more people can action this for you, however given our lead time is anywhere between 3-6 weeks for various workshop tasks this should be more than acceptable in turnaround time for your requirements.

𝗜𝗳 𝘆𝗼𝘂𝗿 𝘃𝗲𝗵𝗶𝗰𝗹𝗲 𝗶𝘀 𝗵𝗲𝗿𝗲 𝗶𝗻 𝘁𝗵𝗲 𝘄𝗼𝗿𝗸𝘀𝗵𝗼𝗽
Use the appropriate option when calling (vehicle on site). Please call once and leave a voicemail. Someone will come back to you as soon as they are free to do so.
Most of the time there is only one service advisor available. They have vehicles currently in the workshop they are looking after, preparing estimates and parts, customers collecting in person and going through their paperwork with them, all of this is time consuming and requires concentration on what is in front of them at the time. As a result, it is not always possible to take in bound calls as they happen.

𝗖𝗮𝗹𝗹𝗶𝗻𝗴 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝘁𝗶𝗺𝗲𝘀 𝗶𝗻 𝗮 𝗿𝗼𝘄 𝘄𝗶𝗹𝗹 𝗻𝗼𝘁 𝘆𝗶𝗲𝗹𝗱 𝗮𝗻 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲 𝘁𝗶𝗺𝗲. 𝗪𝗲 𝗮𝘀𝗸 𝘆𝗼𝘂 𝘁𝗼 𝗽𝗹𝗲𝗮𝘀𝗲 𝗯𝗲𝗮𝗿 𝘄𝗶𝘁𝗵 𝘂𝘀 𝗮𝗻𝗱 𝗹𝗲𝗮𝘃𝗲 𝗮 𝘃𝗼𝗶𝗰𝗲𝗺𝗮𝗶𝗹 𝗶𝗳 𝗻𝗼𝘁 𝗮𝗻𝘀𝘄𝗲𝗿𝗲𝗱, 𝗮𝗻𝗱 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝘄𝗶𝗹𝗹 𝗮𝗹𝘄𝗮𝘆𝘀 𝗰𝗮𝗹𝗹 𝗯𝗮𝗰𝗸 𝗮𝘀 𝘀𝗼𝗼𝗻 𝗮𝘀 𝘁𝗵𝗲𝘆 𝗮𝗿𝗲 𝗮𝗯𝗹𝗲 𝘁𝗼.

Ideally WhatsApp is our preferred method of contact. If you do prefer to call, please follow the above instructions and use the correct option for your enquiry when calling, as it will help us to help you more effectively.

𝙏𝙝𝙖𝙣𝙠 𝙮𝙤𝙪 𝙛𝙧𝙤𝙢 𝙖𝙡𝙡 𝙩𝙝𝙚 𝙩𝙚𝙖𝙢.

🔧 Specialist IMI Accredited Technicians
✅High Quality, warranted repairs
🤝Multi award winning customer service
☎️01633840500 (WhatsApp also)
📧[email protected]

29/04/2026

29/04/2026

ready for delivery back to its owner ready to enjoy the summer!

28/04/2026

in for dynamic calibration after body repair. This was carried out with the correct tooling and returned to our long standing customer of 15 years!

28/04/2026

recovered to us as a non start vehicle. Having been to his local garage and they unable to trace the fault, this was referred to us.
We had traced a wiring fault, carried out a suitable repair and returned this vehicle back to the owner in good shape!

28/04/2026

in for some corrective map work.
This vehicle was remapped previously but was left in and was unable to change gears. We were able to flash to stock to diagnose then repaired accordingly.

28/04/2026

recovered in from our friends at with a non starting fault. This was a tricky one, knowing that a highly reputable Porsche specialist had already done their checks. Thankfully, we got this turned around and back on the road.

28/04/2026

Bentley Continental GT with us for a roof fault. One of 4 currently with us, and this one is now fixed and heading back to its owner in Wiltshire!

28/04/2026

Sunshine always brings a convertible out! We have seen plenty through the doors lately!