06/10/2026
We're Hiring - Service Manager
BHG Marine is looking for an experienced service manager to organise and oversee service and production of small craft and outboards. The role will ideally suit someone with a marine, technical & management background.
Key Responsibilities:
โข Customer contact by phone, email and in person.
โข Offer & promote our range of services
โข Manage job booking & scheduling of service, repair, maintenance & production.
โข Estimating, invoicing, & service record keeping.
โข Maintain & support high customer relationship standards.
โข Lead & manage the activities of department employees.
โข Monitor & ensure our services sold are delivered safely, efficiently & profitably.
โข Act as the point of contact for warranty & aftersales.
โข Maintain department systems, facilities & equipment.
โข Job & production material sourcing.
โข Support other departments.
โข Support and training provided.
Experience / Skills:
โข Proficient in MS Office & ERP software.
โข Experience in a customer-facing role.
โข Management & organisational skills.
โข Interpersonal skills & teamwork.
โข Initiative & decision-making.
โข Diagnostics & problem solving.
โข Marine technical background.
โข Outboard engines.
โข Small craft fitting.
โข Marine electronics.
Job Type:
โข Full-time, Permanent, On-site.
โข 5 days a week.
โข Rota of one Saturday in four.
Benefits:
โข 33 days holiday per year including bank holidays.
โข Company pension.
โข Company health insurance.
โข Notional dividend bonus scheme.
โข Cycle to work scheme.
โข Employee discount.
โข Free on-site parking.
Founded in 1947 BHG Marine has enjoyed a long-standing presence in the boating industry. Now part of the Berthon group, BHG is based on the Lymington River in Lymington Marina. We offer a broad range of craft and services to leisure, commercial & professional clients.
Our key brands include AB Inflatables, ePropulsion, Extreme trailers, Garmin, Jeanneau Powerboats, Linder, Rigiflex, Torqeedo, Yamaha & Zodiac.
To Apply:
Please submit your CV, covering letter and your salary expectations to Craig Neilson - [email protected]