07/07/2026
We are recruiting!
Workshop Administrator
Job Summary
The Workshop Administrator provides administrative support to the workshop team, ensuring the smooth day-to-day operation of the workshop. This role involves managing documentation, scheduling jobs, maintaining records, coordinating communication, processing purchase orders and invoices, and supporting inventory and customer service functions.
Key Responsibilities
* Schedule workshop jobs and maintain the workshop calendar.
* Prepare and process work orders, job cards, and service documentation.
* Maintain accurate records of repairs, maintenance, inspections, and completed work.
* Answer telephone and email enquiries from customers, suppliers, and internal departments.
* Coordinate appointments and communicate job updates to customers.
* Order workshop supplies and monitor inventory levels.
* Process purchase orders, invoices, and delivery notes.
* Maintain filing systems and ensure documentation complies with company policies.
* Assist with health and safety documentation and regulatory compliance records.
* Prepare reports on workshop activity, productivity, and costs.
* Support technicians and workshop management with administrative tasks.
* Coordinate vehicle or equipment servicing schedules where applicable.
* Ensure customer records and confidential information are maintained securely.
Skills and Qualifications
Essential
* Previous experience in an administrative or office support role.
* Excellent organisational and time management skills.
* Strong verbal and written communication skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Accurate data entry and record-keeping skills.
* Ability to prioritise multiple tasks in a fast-paced environment.
* Strong attention to detail.
Desirable
* Experience in a workshop, engineering, manufacturing, automotive, or maintenance environment.
* Knowledge of workshop management software or enterprise resource planning (ERP) systems.
* Understanding of inventory management and purchasing processes.
Personal Attributes
* Highly organised and dependable.
* Professional and customer-focused.
* Able to work independently and as part of a team.
* Flexible and adaptable.
* Strong problem-solving skills.
* Positive attitude and willingness to learn.
Working Conditions
* Office-based within a workshop or industrial environment.
* Full-time position, with occasional overtime depending on operational requirements.
* Hours would be 0700-1700, 0600-1600 or 0800-1800, Mon-Fri
Performance Measures
* Accuracy and timeliness of administrative records.
* Efficient scheduling and coordination of workshop activities.
* Customer satisfaction.
* Compliance with company procedures and health and safety requirements.
* Effective communication with workshop staff, suppliers, and customers.
Please send CV to [email protected] for an interview and further details.
