03/11/2026
Our “weekend off”? Let us tell you how it went. 😅
Saturday afternoon: Simon biked out to collect a car, dropped it at the office, then biked home.
Sunday: Same again. In between, he was on the phone 3 or 4 times, looking up prices, history and MOT details to help a customer buy their next car, so that we could take their lovely Golf convertible into stock. He also confirmed another customer had collected their new car, because there was a train ticket to buy for the morning. 🚆
Monday, 8am: Simon is on the train to Staplehurst to collect a BMW M140i and drive it back to the office. 🏎️
And that’s before the usual customer calls and messages, which Simon is answering until 10pm. 📱
Holidays? Wherever we are, the phone is on 24/7. Not because we have to, but because when you run a family business, your customers aren’t a number, they’re people who trust you.
We’ve been doing it this way in Suffolk since 1996. 500+ five-star reviews later, we wouldn’t change a thing. 💛
To every small business owner who’s spent a weekend like this one: we see you and we salute you.
👇 What did your weekend look like? And when did you last have a proper holiday without your phone ringing?