09/09/2026
🔧 MEET RICHARD – OUR HEAD TECHNICIAN 👨🔧
Ever wondered what actually goes into some of the repairs we carry out?
In this video, Richard, one of our Head Technicians, takes you under the bonnet of this BMW and talks you through the job while it’s being carried out.
Richard has worked with the company for a few years now, bringing plenty of experience and knowledge to the workshop.
On this BMW, you can see just how involved an EGR cooler repair can actually be:
🔧 The engine has been stripped down to gain access around the inlet and EGR system
🔧 Richard shows the components and areas we're working on
🔧 He explains the access and work involved in replacing the EGR cooler
🔧 You can see the removed components, seals and gaskets involved in completing the job correctly
When you see “replace EGR cooler” written on a quote or invoice, it doesn't necessarily show the amount of work required just to gain access to the component and carry out the repair properly.
🎥 That’s why we make these videos.
We want our customers to see what we're seeing, understand what's happening with their vehicle and know exactly what they're paying for.
Great explanation from Richard on this one. 👏🔧
📍 Edward Street Garage – Crewe
📞 01270 382 001
📲 WhatsApp: 07599 525197