18/09/2026
We’re Hiring: Customer Service & Front Desk Coordinator
Location: Coventry (On-site at iCodeBMW workshop)
Position: Part-Time (9:00 AM – 1:00 PM, Monday to Friday)
Contract: 1-Month Paid Trial Period (with long-term prospects)
Are you an organized, highly professional individual with exceptional communication skills looking to grow within an automotive specialist environment?
At iCodeBMW, we specialize in vehicle diagnostics, coding, retrofits, and bespoke automotive solutions. We are currently looking for a dependable Customer Service & Front Desk Coordinator to join our team on-site at our Coventry workshop.
Your Responsibilities:
Handling inbound client enquiries via phone, email, and messaging platforms
Booking in customer appointments and scheduling workshop slots
Managing and organizing the daily workshop calendar and workflow
Welcoming customers, ensuring a seamless check-in/handover experience
Assisting with day-to-day administrative tasks to keep the front-of-house running smoothly
What We Expect:
Exceptional professional etiquette and polite, customer-first communication
Strong computer literacy: Comfortable working with online scheduling systems, spreadsheets, email, and digital tools
Growth mindset: A proactive attitude, eagerness to learn, and high attention to detail
Project / task management skills: Experience in organizing tasks, prioritizing workloads, or using workflow software is a strong advantage
Reliable, punctual, and comfortable working directly on-site in an active workshop environment
What We Offer:
Structured initial hours: Part-time schedule (9:00 AM – 1:00 PM) to start
1-month paid trial period
Growth potential: Clear path to expanded responsibilities, full-time hours, and a future hybrid working model as the role develops
A supportive, specialist automotive work environment
How to Apply:
If you fit the description and want to be part of our team, please send your CV along with a short introduction to [Twój adres e-mail / WhatsApp] or drop us a message directly.
