19/06/2026
🚨 CAN’T BOOK YOUR DRIVING TEST? SEEING THIS MESSAGE? 🚨
If you try to book a driving test and get the message:
“You can’t book a test for this category. Please choose another type of test or contact the DVSA on 0300 200 1122
Don’t panic.
In many cases, this happens because your licence number or booking access has been restricted and the DVSA needs to verify your details before allowing you to continue.
This can sometimes happen where third party booking services, cancellation apps, bots or unverified booking websites have been used.
The DVSA has been taking action against misuse of the booking system and thousands of accounts have been affected.
☎️ The solution is usually straightforward.
Call the DVSA on 0300 200 1122
They will normally ask a few security questions to confirm your identity and can explain why the restriction has been applied.
If appropriate, they can help restore access and advise you on booking your test.
A good reminder for all learners:
✔ Book through the official GOV.UK website whenever possible
✔ Be cautious about sharing your driving licence details with third party booking companies
✔ If something doesn’t look right, contact the DVSA directly before paying anyone money
Have you had this message appear when trying to book a test?
It may help other learners if you share your experience below.
Good luck 🤞
Please tag and share 🫶🏾
✍️ Sheena Ahmed
Motorvation School of Motoring