01/09/2026
🔥 NEW WEBSITE FEATURE – NEED HELP CHOOSING? 🔥
We know there are now quite a lot of different booking and tuning options on the website, and it can sometimes get confusing knowing exactly which one you need.
We’re continuously improving the website, customer support and help systems to make everything as simple as possible and to help stop customers selecting the wrong option, which can otherwise lead to delays, having to rebook, or disappointment if the service chosen isn’t suitable.
We’ve now added a new “Need help choosing?” assistant to the website 👌
It will guide you through a few simple questions and help point you towards the correct option depending on what you need — whether that’s mobile mapping, file service, postal ECU work, BMW mapping, Stage 1, Stage 2, hybrid/big turbo work, diagnostics, map tweaks or other supported options.
It can also help direct you towards the correct mobile mapper and booking route rather than making you guess which service to choose.
📩 Already have an existing job, booking, file or issue you need help with?
Please use the Support Ticket system through your account.
This is the best way to get support from us.
We receive messages through WhatsApp, Facebook, Snapchat, TikTok, email and other platforms every day, so messages can easily get buried or mixed in with general enquiries.
Using a support ticket means:
✅ Your support request is kept in one place
✅ We can see that it actually needs attention
✅ Messages are backed up and easier to track
✅ It’s easier to separate support issues from normal enquiries
✅ We can link things back to your booking, file, order or vehicle where applicable
So if you’re ever struggling, unsure what to book, or need help with something already in progress, the website should always be your first and best option for contacting us ❤️
We’re constantly working on making PDpower easier to use and improving the support experience for everyone. 🔧🔥
Mobile ECU remapping and tuning file service for diesel cars. Stage 1, big turbo builds, custom maps. Fast, mobile or online tuning.