01/09/2026
5 years down. And we’re only just getting started. ❤️🖤
Five years ago, Warranty Solutions Group started with a small office, a handful of people and a big ambition: to build a different kind of warranty company.
One that puts customers first. One that’s there when motorists need us. And one that never stops looking for ways to make vehicle ownership that little bit easier.
Today, WSG looks very different.
👥 We’ve grown to a team of 130+ people
📍 We now have four offices across the UK
🤝 Almost 3,000 dealerships and partners work with us
🚗 We support hundreds of thousands of motorists every year
💷 In June, we’d paid more than £30 million in vehicle claims since 2021
🔧 And by the time we reached that £30m milestone, we had helped support more than 57,000 vehicle repairs
🏆 Along the way, WSG has achieved 30+ award wins, recognising everything from our products and innovation to our people, service and growth
These are numbers we’re incredibly proud of. But behind every one of them is something much more important:
A person who needed help when something went wrong with their vehicle.
From unexpected engine problems and electrical faults to the countless other repairs that can come with owning a vehicle, our teams are there to help motorists when they need us.
And when a part fails, we know that speed matters.
Nobody wants to spend hours wondering whether their repair can go ahead. That’s why we’ve continued investing in our claims teams, technology and processes – with the average time to authorise a claim being under 10 minutes and the majority of calls answered within 20 seconds.
For us, those aren't simply performance statistics. They mean we're able to deliver quick answers, help repairs move forward and get motorists back on the road sooner.
And while we're proud of how much WSG has grown, we're even prouder of the experience we provide along the way.
⭐ Thousands of customers have left us five-star reviews, helping WSG achieve an average rating of 4.8 out of 5
Every review represents someone who has taken the time to tell us about their experience – and that feedback means a huge amount to the people behind WSG.
Because ultimately, our people are what make all of this possible.
This year, we achieved Great Place to Work Certification™ and were named one of the UK’s Best Workplaces for Women 2026™ – recognition that means a great deal to us as we continue building a business where people can develop, progress and build long-term careers.
And now, the next chapter is beginning.
🌍 WSG is expanding into Europe, beginning with Spain
🛡️ We’re developing new warranty and protection products for motorists
💻 Our direct-to-consumer offering is growing, making it even easier for customers to access WSG warranty protection directly
🚗 And we’re continuing to invest in our people, technology and services so we can support even more drivers in the years ahead
As WSG grows, we want to make it even easier for customers to access the right protection for their vehicles – and to receive the support they need when it matters most.
We’ve come a very long way since 2021, and there are far too many people to thank individually.
To our customers who put their trust in us, our dealer and business partners, our suppliers and, of course, every member of Team WSG – thank you for being part of the journey.
Five years has gone incredibly quickly.
From a small office and a handful of people to a growing business supporting motorists across the UK – and soon beyond it.
We’re incredibly proud of how far we’ve come. But we’re even more excited about where we’re going next.
Here’s to the next five. ❤️🖤
