Mike and Warren Burgess

13/06/2026

Mike & Warren Burgess Ltd stands out as a premier automotive service provider, deeply rooted in the Andover community and recognized for its unwavering commitment to quality and customer satisfaction. With over three decades of experience, this garage has built a stellar reputation for delivering reliable automotive repairs and maintenance. Customers frequently highlight the exceptional expertise of the mechanics, Mike and Warren, who are known for their meticulous attention to detail and comprehensive understanding of vehicle mechanics. This brand excels in providing clear communication regarding repairs, ensuring that clients are well-informed about the work being performed on their vehicles. The garage's visual appeal is complemented by a welcoming atmosphere, which fosters trust and comfort among clients, particularly those who may feel uncertain about automotive issues. Reviews consistently emphasize the brand's ability to accommodate urgent requests, reflecting a customer-first approach that prioritizes convenience and efficiency. Furthermore, Mike & Warren Burgess Ltd is praised for its competitive pricing, often surprising clients with the affordability of repairs without compromising quality. Many loyal customers express their confidence in the garage, reinforcing the notion that Mike and Warren are not just mechanics, but trustworthy partners in vehicle care. With a combination of professionalism, friendliness, and expertise, this garage sets a high standard in the automotive service industry.

Tel:01264 883565

http://Www.facebook.com/mikeandwarrenburgess
email:[email protected]
Family run business Established 1984
Check out our reviews & website
mikeandwarrenburgess.co.uk

12/06/2026

Whether your vehicle needs a routine service, emergency repairs, major overhaul or a replacement engine or gearbox you can trust our team of experts. We're a small family-owned business with old-fashioned values, like honesty, reliability and integrity.

Check out our 5 Star ⭐️ reviews

Give us a call on 01264 883565 leave us a message or pop in and see us.

http://Www.facebook.com/mikeandwarrenburgess

23/04/2026

http://Www.facebook.com/mikeandwarrenburgess
We are a Trust My Garage Member and comply with a strict code of conduct. We will treat you and your vehicle with respect .Work to the highest standards and are backed by the Independent Garage Association.
All makes Servicing, Repairs,Diagnostics,Brakes ,Exhausts,Steering,Suspension,Electrics.Air-Con.
Batteries available from stock.
Call,message or pop in and see us to book in or for friendly advise.
Family run business Established 1984
Check out our reviews & website
mikeandwarrenburgess.co.uk
Tel:01264 883565
Email:[email protected]

27/01/2026

Unfortunately, it has come to the point where I need to make an important change to how bookings are managed.

Since starting Holmes Mechanics Ltd, I have never taken payment or deposits before a job is completed. This decision was made deliberately, as there have been mobile mechanics over the years who have taken customers’ money and disappeared. I have always wanted to operate transparently and fairly.

However, there have been increasing occasions where jobs are cancelled at short notice—sometimes after I have already ordered and received expensive electrical or special-order parts (often £500 or more) which cannot be returned due to supplier policies. When this happens, I am left out of pocket and stuck with parts that cannot be used elsewhere.

Once a vehicle has been diagnosed and parts are confirmed, I book the job in at the earliest convenience for both myself and the customer. This is done to minimise downtime and keep customers on the road. Unlike a garage, I work job-by-job at customers’ addresses. I cannot simply move on to another vehicle if a job is cancelled. A garage has multiple cars waiting on-site; I do not.

When a booking is cancelled, it creates downtime that cannot always be filled at short notice. This directly impacts my income. This is not a hobby—this is my livelihood and my only source of income. Like everyone else, I have bills to pay and a family to support. My financial responsibilities do not stop because a job has been cancelled or the money has been spent elsewhere.

Late cancellations also prevent me from booking other customers who are waiting for availability, as that time slot has already been allocated.

Going forward, the following policy will apply:

• A minimum of 48 hours’ notice is required for cancellations.
• I understand that genuine emergencies do happen and will always be considered fairly.
• Any cancellation with less than 48 hours’ notice will require a non-refundable rebooking fee before a new booking can be made.
• All cancelled jobs are subject to a rebooking fee.

This policy is necessary to protect my business, my time, and my family.

Thank you for your understanding, and I apologise for the long message.

Kind regards,
Brian
Holmes Mechanics Ltd

19/01/2026

100 % totally agree…food for thought .

Unfortunately, it has come to the point where I need to make an important change to how bookings are managed.

Since starting Holmes Mechanics Ltd, I have never taken payment or deposits before a job is completed. This decision was made deliberately, as there have been mobile mechanics over the years who have taken customers’ money and disappeared. I have always wanted to operate transparently and fairly.

However, there have been increasing occasions where jobs are cancelled at short notice—sometimes after I have already ordered and received expensive electrical or special-order parts (often £500 or more) which cannot be returned due to supplier policies. When this happens, I am left out of pocket and stuck with parts that cannot be used elsewhere.

Once a vehicle has been diagnosed and parts are confirmed, I book the job in at the earliest convenience for both myself and the customer. This is done to minimise downtime and keep customers on the road. Unlike a garage, I work job-by-job at customers’ addresses. I cannot simply move on to another vehicle if a job is cancelled. A garage has multiple cars waiting on-site; I do not.

When a booking is cancelled, it creates downtime that cannot always be filled at short notice. This directly impacts my income. This is not a hobby—this is my livelihood and my only source of income. Like everyone else, I have bills to pay and a family to support. My financial responsibilities do not stop because a job has been cancelled or the money has been spent elsewhere.

Late cancellations also prevent me from booking other customers who are waiting for availability, as that time slot has already been allocated.

Going forward, the following policy will apply:

• A minimum of 48 hours’ notice is required for cancellations.
• I understand that genuine emergencies do happen and will always be considered fairly.
• Any cancellation with less than 48 hours’ notice will require a non-refundable rebooking fee before a new booking can be made.
• All cancelled jobs are subject to a rebooking fee.

This policy is necessary to protect my business, my time, and my family.

Thank you for your understanding, and I apologise for the long message.

Kind regards,
Brian
Holmes Mechanics Ltd

20/12/2025

06/12/2025