Financial information (such as card numbers) in connection with a potential or actual transaction and bank account information provided by vehicle owners to receive payments. In some instances, when you use our Services, we may ask you to provide us a photograph and/or other demographic information, such as a scanned copy of driver’s license, passport, or credit/debit card, social media account information, driver’s/motor vehicle record, insurance information, and other forms of identification. If you communicate with customer service via telephone, we may record your telephone call for quality assurance, documentation, and/or training purposes. If you do not wish to have your telephone call recorded, please do not communicate with us via telephone and instead communicate with customer support via support or website or email. Some vehicles come equipped with a global positioning system (GPS) or similar type tracking device that may also collect information about the vehicle. We may also collect any other Personal Information you choose to provide us, or that we are permitted or required to collect by law. Personal Information we collect from other sources:
We may also obtain information about you from third parties such as credit bureaus and identity verification services. RETENTION: Our primary purpose in collecting personal information is to provide our users with a secure, smooth, efficient, and customized experience. For example, we may use your Personal Information to:
provide Services and customer support;
process transactions and send notices about your transactions;
verify your identity, including during account creation and password reset processes;
resolve disputes, collect fees, and troubleshoot problems;
manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
detect, prevent, or remediate violations of policies or our Terms of Service;
improve the Services, including by customizing your user experience;
contact you at any telephone number, by placing a voice call or through text (SMS) or email messaging, as authorized by our Terms of Service;
endeavor to verify your identity, through the use of a background check or otherwise;
send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
enable you to communicate with other users, including but not limited to by sending them messages or other information during the booking process;
administer referral programs, rewards, surveys, contests, or other promotional activities or sponsored events;
comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements;
carry out any other purpose which is disclosed to you and to which you consent; and
carry out any other purpose permitted or required by law. We, either directly or through third party companies, may contact you via electronic means, telephone, or postal mail to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to service your account. We may contact you as necessary to enforce our policies, applicable law, or any agreement we may have with you. We keep your Personal Information as long as it is necessary and relevant for our operations. In addition, we may keep Personal Information from closed accounts to comply with applicable laws, detect or prevent fraud, collect any fees owed, resolve disputes, assist with or process claims, troubleshoot problems, assist with any investigation, comply with audits and investigation, to enforce our Terms of Service, and take other actions reasonably necessary, permitted, or required by applicable law. ACCESS AND CORRECTION: You may access and review the personal data we retain about you and contact us to correct any errors. ONLINE DATA COLLECTION: When you download, visit and use our websites and/or Apps, Cab-Car, S.R.L. This section tells you more about what technical information we collect and why we collect it. IP Addresses: We may collect your IP address when you visit our websites to help us diagnose problems with our main computers, for system administration, to report aggregated information to our business partners, and to audit the use of our website. We do not normally link IP addresses to anything personally identifiable. In select circumstances, we may use IP addresses to help us identify you when we feel it is necessary to enforce compliance with our Website Terms of Use or to protect our service, site, users or others. Cookies & other similar technologies: We use cookies, scripts, pixel tags, etags, web beacons and other similar technologies to help us recognize you, remember your previous rentals, your rental preferences, etc., so you don’t have to tell us over and over again! This helps us make the website more convenient and efficient. We also use these technologies to track website usage trends and patterns, personalize features, and tailor advertisements to you and provide you with a personalized marketing experience. We share website usage information about visitors with selected third parties for the purpose of targeting our Internet advertisements on our websites and other websites that display our advertisements. You can control your cookies and other technology preferences by going to your browser settings and tools. To learn more about our interest-based online marketing programs, read the sections below on Online Advertising and Your Choices. Mobile Analytics: When you download and use our Cab-Car Rental App, we use mobile analytics software to help us better understand the functionality of our App on your mobile device. Our analytics may record how often you use the App, how you use the App, aggregated usage, performance data and where you downloaded the App from. We do not link the analytic information to any personal information you submit while using the App. Scroll down to read more about how we use information for research under Analytics. Mobile GPS and Push Notifications: If you let us, we may collect location markers using the GPS in your device or WIFI routers. Knowing approximately where you are helps the App provide you better service, such as finding the nearest car rental location near you. This also helps us send you push notifications or other communications based on your location (for example, nearby special offers) and for providing certain services such as arrival and return notifications, providing information about vehicle location, available upgrades, etc. If you change your mind about sharing your location or receiving push notifications from the App, adjust the settings of your mobile device to turn off transmission of geolocation data or to stop transmission of push notifications at any time. Just remember if you do turn these features off, you will not receive information tailored to your location or special locations based offers. CHILDREN: Cab-Car’s websites, Apps and services are not for children under the age of 16. This includes any links to other websites that we provide for your convenience. We don’t knowingly collect personal information from children for any reason. DISCLOSURE: Your public listing page will always include some basic information, such as aggregated demand information (such as number of page views over a period of time). Our Services may also display an owner’s vehicle’s approximate geographic pick-up location on a map. Our Services allow your public profile and public listing pages to be included in search engines, in which case your public profile and public Listing pages may be indexed by search engines and may be published as search results.
