13/07/2026
Summer is on its way and we will need another set of hands. We are looking for someone who has a RHL, auto electrician or mechanic
# Position Description
# # Automotive Air Conditioning Service Technician
# # # Position Summary
The Automotive Air Conditioning Service Technician is responsible for inspecting, servicing, diagnosing, repairing and maintaining automotive air conditioning and climate control systems. The role requires a high standard of workmanship, excellent customer service, and the ability to work both independently and as part of a team while maintaining a safe and efficient workplace.
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# # Key Duties and Responsibilities
# # # Vehicle Servicing and Repairs
* Service, inspect and repair automotive air conditioning systems.
* Diagnose faults using specialised diagnostic equipment and testing procedures.
* Recover, evacuate and recharge refrigerant in accordance with environmental regulations.
* Replace compressors, condensers, evaporators, hoses, TX valves, receivers/driers and other air conditioning components.
* Repair or replace worn, damaged or defective mechanical and electrical components.
* Carry out scheduled maintenance and preventative servicing.
* Perform leak detection and pressure testing.
* Conduct system performance testing following repairs.
* Complete vehicle inspections and report additional work required.
* Assist with general mechanical repairs where required.
# # # Workshop Operations
* Maintain a clean, safe and organised workshop and yard.
* Keep tools and equipment clean, serviced and in good working order.
* Follow workplace health and safety procedures at all times.
* Ensure environmental compliance when handling refrigerants and waste products.
* Assist in maintaining workshop efficiency and productivity.
# # # Parts and Stock Control
* Receive and inspect incoming stock.
* Maintain accurate stock levels.
* Identify and order replacement parts as required.
* Ensure parts are correctly labelled and stored.
* Report stock shortages to management.
# # # Customer Service
* Explain repairs and servicing requirements to customers professionally.
* Collect and deliver customer vehicles where authorised.
* Pick up parts and supplies from suppliers.
* Maintain a professional appearance and positive attitude when representing the business.
# # # Administration
* Complete job cards accurately.
* Record refrigerant usage as required.
* Maintain service records.
* Report completed work and any outstanding issues to the Workshop Foreman or Manager.
* Assist with warranty documentation where required.
# # # General Duties
* Work efficiently to meet scheduled completion times.
* Assist other team members when required.
* Participate in ongoing training and development.
* Carry out any reasonable work-related duties as directed by management.
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# Skills and Experience
The successful applicant should demonstrate:
* Strong fault diagnosis skills.
* Excellent problem-solving ability.
* Mechanical aptitude.
* Good communication and interpersonal skills.
* Ability to work accurately with attention to detail.
* Ability to read service manuals and wiring diagrams.
* Ability to work independently and within a team.
* Excellent organisational and time management skills.
* Commitment to customer satisfaction.
* Ability to prioritise work and meet deadlines.
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# Personal Requirements
The successful applicant should:
* Enjoy practical and hands-on work.
* Be reliable, punctual and self-motivated.
* Work well in a team environment.
* Be capable of working unsupervised.
* Have excellent analytical and problem-solving skills.
* Have the physical fitness required for workshop duties.
* Possess good manual dexterity.
* Have normal eyesight and hearing (corrected if required).
* Hold a current manual driver's licence (essential).
* Maintain a professional attitude and presentation.
* Demonstrate honesty, integrity and accountability.
* Be willing to undertake further training and licensing as required.
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# Qualifications (Preferred)
* Certificate II in Automotive Air Conditioning Technology or equivalent.
* Refrigerant Handling Licence (ARCtick Refrigerant Handling Licence).
* Current Manual Driver's Licence.
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# Workplace Expectations
Employees are expected to:
* Follow all company policies and procedures.
* Comply with all Workplace Health and Safety legislation.
* Wear required personal protective equipment (PPE).
* Maintain confidentiality of customer information.
* Treat customers, suppliers and fellow employees respectfully.
* Present themselves professionally at all times.
* Protect company tools, equipment and property.
* Report hazards, incidents and near misses immediately.
* Maintain high standards of workmanship and cleanliness.
* Promote the positive reputation of Cool Cats Auto Air.
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# Key Performance Indicators (KPIs)
Performance may be assessed on:
* Quality of workmanship.
* First-time repair success rate.
* Productivity and efficiency.
* Customer satisfaction.
* Attendance and punctuality.
* Compliance with safety procedures.
* Accuracy of job documentation.
* Care of tools and workshop equipment.
* Teamwork and cooperation.
* Continuous improvement and training participation.
Location, Hervey Bay QLD
