09/07/2026
Another position available !!
Junior Administration & Customer Service Assistant
Join Our Team at ARB 4x4 Accessories Thornleigh
Are you a friendly, enthusiastic person who loves working with people? Do you enjoy being organised, learning new skills, and being part of a busy team? If so, we’d love to hear from you!
We’re looking for a Junior Administration & Customer Service Assistant to join our ARB store. This is an excellent opportunity for someone starting their career or looking to build experience in administration, customer service, and the automotive industry.
About the Role
As the welcoming face and voice of our business, you’ll play an important role in supporting our workshop, showroom, and customers every day.
Your duties will include:
* Answering incoming phone calls and directing enquiries.
* Greeting customers and providing exceptional customer service.
* Taking messages and assisting with customer bookings and enquiries.
* Entering customer and vehicle information into our systems.
* Lodging warranty claims with suppliers.
* Following up on ETAs for backordered or outstanding parts.
* Assisting with stocktaking and inventory control.
* Checking completed vehicles before handover to ensure presentation and paperwork are correct.
* Supporting the sales and workshop teams with general administration.
* Maintaining a clean, organised, and professional front office and showroom.
About You
We’re looking for someone who is:
* Friendly, bubbly, and enjoys talking with people.
* Passionate about delivering excellent customer service.
* Organised with strong attention to detail.
* Confident using computers and willing to learn new systems.
* Reliable, punctual, and eager to learn.
* A team player with a positive attitude and strong work ethic.
* Interested in the automotive or 4WD industry (an advantage, but not essential).
Previous administration experience isn’t required—we’re happy to provide training for the right person with the right attitude.
Why Join Us?
At ARB, you’ll become part of a passionate team that shares a love of adventure, quality products, and outstanding customer service. You’ll receive on-the-job training, opportunities to develop your skills, and the chance to build a rewarding career within a respected Australian brand.
If you’re looking for a role where every day is different, you enjoy working with people, and you’re ready to kick-start your career, we’d love to hear from you.
Apply today by sending us your resume and a short cover letter telling us why you’d be a great fit for our team.
Email [email protected]