18/08/2026
An important safety update for Snowy River owners.
We have issued a voluntary safety recall on certain caravan models. We know news like this is never welcome, so we want to make it as simple and stress-free as possible.
Here's what matters most:
- It is a voluntary recall. We have chosen to act because your safety comes first.
- If your caravan is on the recall list, the replacement of the gas regulator is free of charge.
- Owners who are a part of the recall are being contacted directly.
This voluntary safety recall affects various models produced between 31 May 2024 to 26 January 2026 and fitted with RV-One branded LPG gas pressure regulators. It has been identified that the pressure regulator can develop a failure of its internal diaphragm. When the diaphragm fails, the RV-One HDJYF1001-1 regulator can leak LPG.
The quickest way to find out if your van is on the recall list is to check your chassis number here 👇
Snowy River: https://snowyrivercaravans.com.au/recall-lookup-chassis-search/
You can also call our support team on 1800 485 031 (9:00am – 5:00pm).
If you have any questions, please send us an email to [email protected]. Our team is here to help. Thank you for being part of the Snowy River community.
