All participants are contractually bound and VACC certified to meet customer service, training and equipment standards. Annual auditing ensures that all AGAN participants continue to maintain these requirements. The AGAN is committed to raising standards in the automotive industry and exceeding customer expectations. "The A Grade Automotive Network is a new initiative of VACC. It is a coming toget
her of VACC members who wish to publicly demonstrate their ability to deliver a high level of service through meeting and maintaining the requirements of the program. These include standards on equipment, qualifications, safety, presentation of premises and continuous improvement through ongoing staff training". If you have an automotive business that would like to know more information on our program, please don't not hesitate to contact Andre Mallia on his direct line 03 9829 1202.