28/07/2025
Join Our SM Mechanical Family: Service Advisor Wanted!
**About Us:**
SM Mechanical is a trusted, family-run automotive workshop that’s been serving our local community with pride for over 5 years. We value honesty, quality work, and building genuine relationships with our customers. As a close-knit team, we’re looking for a new member to grow with us long-term!
**Position:** Service Advisor (Full-Time)
**The Role:**
You’ll be the welcoming face and helpful voice of SM Mechanical! Your key responsibilities include:
* **Building Relationships:** Warmly greeting customers and fostering lasting trust.
* **Job Management:** Preparing detailed job cards and accurate quotations.
* **Parts & Process:** Efficiently ordering parts and managing workshop workflow.
* **Customer Communication:** Clearly explaining repairs and providing updates.
* **Administration:** Handling final invoicing and ensuring smooth transactions.
**We’re Looking For Someone Who Is:**
* **Trustworthy & Reliable:** Your integrity is non-negotiable.
* **People-Focused:** A natural at making customers feel valued and heard.
* **Organised & Proactive:** You juggle tasks efficiently and stay on top of details.
* **A Team Player:** You thrive in a supportive, family-oriented environment.
* **Experienced (Preferred):** Prior experience in automotive service advising, administration, or customer service is a plus, but a great attitude and willingness to learn are essential!
**Why Join SM Mechanical?**
* **Be Part of the Family:** Work in a friendly, supportive small business where you’re valued.
* **Long-Term Opportunity:** Grow your career with a stable, established local business.
* **Make a Real Impact:** Play a key role in our success and customer satisfaction.
**Ready to Apply?**
If you’re a dependable, customer-focused individual looking for a rewarding long-term role with a family business, we want to hear from you!
**Send your resume and a brief cover letter explaining why you’d be a great fit for the SM Mechanical family to: [email protected]
*SM Mechanical is an equal opportunity employer.*