27/10/2026
β οΈImportant Guest Notice: Cybersecuirty Alertβ οΈ
We have just now been notified of a cybersecurity breach from RMS, our external booking system provider.
Fraudulent emails and WhatsApp messages that appear to be from Clarence Head Caravan Park are circulating asking you to click on a link to verify your booking details.
This is a phising scam:
β’ Do not click on suspicious links or open unexpected attachments.
β’ Do not provide any personal or payment details to these requests.
β’ Verify any unusual booking or payment requests directly with us.
β’ Contact us if you receive a suspicious email.
If you have already clicked on it or entered any details, please contact your bank immediately and report it at: www.scamwatch.gov.au
For now, here is some information we know:
β’ Vault tokenisation is used when taking payment, your physical credit card details are not stored in the system.
β’ Your upcoming booking with us is safe and secure.
β’ For any questions about your booking, please contact us directly.
The security of our guests' information is important to us, we are taking this matter seriously, and we will provide you with regular updates on the situation.
Kind regards,
Clarence Head Team.