02/09/2026
The Individual Comes First
I learnt something about myself this week.
I started a personal training course and, after beginning the pre-course work, I made the decision to stop.
It cost me my $500 deposit.
Initially, I was angry with the company. Then I became even more angry with myself.
Another thing started and not finished.
But after sitting with it for a while, I realised the course itself wasn’t really the problem. The video material was actually very good.
It was how I felt within their system.
The message being delivered through the training didn’t seem to match the personal interactions I was having with the company.
I didn’t feel like an individual.
I felt like something being pushed through little holes that I simply didn’t fit through.
And that gave me some clarity about B Safe.
The individual comes first.
Every learner who gets into my car is different.
They arrive with different experiences, personalities, levels of confidence, fears, abilities and ways of learning.
The road rules don’t change for them.
The standard of safety doesn’t change.
But the way we help them get there can.
One learner may need me to slow things down.
Another might need me to challenge them a little more.
One may need an explanation.
Another may need to experience something before the explanation makes sense.
Sometimes the plan I had at the beginning of the lesson may not be the right plan ten minutes later.
That’s okay.
The lesson doesn’t come first.
The learner does.
This is also something I want parents and supervisors to understand.
Learning to drive isn’t about pushing a young person through a predetermined series of boxes because that’s where we think they should be.
We need to notice the person sitting behind the steering wheel.
Where are they now?
What are they understanding?
What are they struggling with?
What are they ready for?
And what do they need from us next?
There still needs to be structure. There still needs to be progression. And there absolutely needs to be a standard.
But the person should never disappear inside the system designed to teach them.
Perhaps that’s the $500 lesson I needed this week.
In B Safe, I don’t want to build learners who fit my program.
I want to build a program capable of meeting the learner where they are and helping them become the safest driver they can be.