Full Throttle Mechanics

13/07/2026

I probably owe a few of my customers an explanation… and maybe an apology too.

Because lately, if you’ve tried to call or message me, there’s a fair chance I’ve been fu**ing terrible at getting back to you 🤦‍♀️😂

And I need you to know it’s not because I don’t give a s**t.

I’ve been thinking about posting this for a while now and honestly I keep typing it then deleting it because I don’t really know how to say what I’m trying to say 😂

But I feel like I need to explain myself a little bit.

I’ll read a message and think yep, I’ll reply to that in a minute… then next minute it’s 3 days later and I suddenly remember it at 2am 🤦‍♀️ Or I’ll tell someone I’ll call them back and genuinely mean it, then apparently my brain just completely deletes that information 😂

And honestly, the guilt I feel about it is horrible.

Because I don’t want anyone thinking I’m ignoring them, that I don’t care about their car or that I don’t appreciate their business.

For anyone who doesn’t know, earlier this year at 38 years old I was diagnosed with Stage 4 metastatic breast cancer.

Still feels so weird writing that if I’m honest.

I’m on treatment to keep the cancer under control and keep me here for as long as possible. And before anyone panics 😂 I’m still here, I’m still working and I’m not planning on going anywhere anytime soon.

But I think I’ve probably been pretending I’m handling treatment better than I actually am.

Some days it absolutely kicks the s**t out of me.

The fatigue is insane and it’s hard to explain because it’s not just being tired. I’ve worked stupid hours my entire life — I know what tired is 😂

This is different.

Sometimes my whole body feels heavy and my brain feels like it’s running about 3 business days behind the rest of me.

Then there are nights where I can’t sleep because my brain won’t shut the (beep) up. I’ll lay there thinking about the business, customers, cars I need to finish, messages I haven’t replied to, cancer, treatment, life… then get up the next morning, go to work and try to pretend everything is completely normal 😂

And I’m starting to realise I can’t always do that anymore.

Which I absolutely hate.

I’ve been a mechanic since I was 16. It’s literally all I’ve ever known.

I spent years fighting to be taught, fighting to be taken seriously and constantly proving I knew what I was doing because I was a girl.

So I worked harder, became stubborn as hell and built my own business.

Full Throttle isn’t just where I go to work. It’s basically my entire life.

So when I forget to reply to someone or miss a phone call, I don’t think “I’m literally undergoing treatment for Stage 4 cancer, maybe I should give myself a break.”

I immediately think I’ve let someone down.

And lately that feeling has been eating me alive a bit.

So I guess the whole point of this novel 😂 is just to say…

I’m sorry if I’ve been hard to get hold of.

I’m sorry if you’ve had to message me more than once or I’ve said I’ll call and completely forgotten.

I’m not ignoring you.

I don’t think your car isn’t important and I absolutely don’t take anyone’s support or business for granted.

I’m just trying to run a workshop, fix cars, answer phones, do paperwork, go to appointments, have blood tests, get injections, deal with treatment side effects and apparently also try to stay alive 😂

Turns out that’s quite a lot of s**t to do at once. Who knew 🤷‍♀️😂

My brain still thinks I can work at 110% every day.

My body occasionally tells me to get absolutely stuffed 😂

So please, if you’ve messaged me and I haven’t replied, message me again.

If I said I’d call and haven’t, remind me.

Seriously. You’re not annoying me.

I’d rather you message me 3 times than sit there thinking I don’t give a s**t, because I genuinely do.

Probably way too much 😂

I don’t want sympathy and I definitely don’t want people treating me like I’m dying.

I’m still here.

I’m still working.

I’m still fixing cars.

I’m still swearing at VE Commodores.

I’m still me.

I’m just tired sometimes.

And I’m trying to learn that maybe that has to be okay for now.

To everyone who has been patient with me and continues to support me and Full Throttle… thank you.

Seriously.

I probably don’t say it enough, but I appreciate you more than you know.
Our team is doing the very best they can to keep things running smoothly when I am not there or rushing off to appointments and scans.

Anyway… emotional oversharing finished 😂🤦‍♀️

Back to pretending I can fix every problem in my life with a 10mm socket and excessive amounts of swearing 🔧😂

💚 Jac

25/05/2026

This cause is super close to our 💕 and if you would like to donate and contribute to breast cancer research please click the link below

jakuarah is taking part in The Big Bold Walk to support breast cancer research and save lives. Donate now!

18/09/2025

Happy Birthday to our Full Throttle Queen
We hope that you have an amazing day

07/09/2025

Happy 21st Jaxon 🎉 🎁
We hope that you have a great day and are very proud of you and all the obstacles you’ve overcome
Here’s a pic to prove that you have at least once swept the floor at the workshop

03/06/2025

Dear all our valuable customers,

Over the past few days, our team has been faced with a couple of unexpected and heartbreaking tragedies. Out of respect for those affected and to allow our team the time and space to grieve and heal, we have made the difficult decision to close the business for the remainder of the week.

We deeply appreciate your understanding, compassion, and support during this incredibly difficult time. We’ll be back as soon as we can and will keep you updated with any changes.
We are in the process of contacting everyone with their vehicle's already at the shop or booked in for the week to reschedule.

Thank you for standing with us.

— The Full Throttle Mechanics Team

01/06/2025

11/04/2025

A Note to Our Valued Customers

We’ve recently seen a Facebook post claiming we charged for work that wasn’t completed.

As far as we can tell, this customer doesn’t exist, and requests for proof have been refused.

At our business, we pride ourselves on transparency and quality. Every job is thoroughly documented with before-and-after photos and added to customer job cards with the faulty/worn part we removed and images of the newly inserted part.

We do not believe in charging for work we haven't done—doing so would go against everything we stand for.

We truly appreciate the messages of support from our loyal customers. To the individual behind the post, we welcome you to come in and speak with us directly so we can address your concerns respectfully and honestly.

Thank you for standing by us.

01/03/2025

Aunty Jac is thrilled to announce that her newest apprentice starting in May, compliments of Jaxon and Taya-Rose is going to be a little girl.
Another little full throttle queen to join the family.

27/02/2025

28/01/2025

We are thrilled to have been recognised as one of AutoGuru’s Top Mechanics in Victoria for 2025!!

Below is the article they have written about us:

“Full Throttle Mechanics, proudly based in Canadian, Ballarat, has been recognised as one of Victoria’s top mechanics for 2025, an honour driven by outstanding customer reviews.

After being named a finalist last year, this well-deserved accolade highlights their continued excellence and dedication to quality service.

Owned and operated by Jac, this female-led workshop provides a full suite of automotive services. From minor and major servicing for all makes and models to mechanical repairs, brake and suspension work, clutch replacements, and diagnostic scanning, every service is delivered with expertise and care.

What sets Full Throttle Mechanics apart is their dedication to customer satisfaction and transparent communication. Clients appreciate their honest assessments and the team's willingness to go the extra mile to accommodate urgent repairs.

This customer-centric approach has earned them a strong reputation within the Ballarat community.

A 5-star review from 2024 highlights their exceptional service: "I love that the price quoted is what l pay you get good honest advice and a good price. Good reliable work, and wouldn’t take my car anywhere else very happy." – Judy.

This feedback underscores Full Throttle Mechanics' commitment to delivering reliable and customer-focused automotive services”.