Burban Auto Mobile Repair

06/02/2026

Finally got the sand to level off the area before concrete is poured but the dump truck drivers listened very well.
Driver 1 "I'm here to deliver sand"
My answer "y'all supposed to had called when leaving the yard not when you get to my yard. Didn't know y'all were coming today. I could have moved some things around".
Driver 1 "Where you want it. 4 vehicles in the way".
Me "beside the trailer in the grass"
Driver 1 "Ok"

A few moments later.......
Driver 2 "Hi im here to deliver a load of sand".
Me "Ok, put it beside the black trailer in the grass. Do NOT do what the last driver did".
Driver 2 "Ok".
Get done with my day and what do I see, zero sand in the grass, plenty where the building is going".
Me "Hey cement guy, here is a pic of the sand delivered. They listened very well. They put it where you said not to put it"
Cement guy 🤬🤬🤬🤬
Me "Yup thats what I said. See you in a few days".

06/02/2026

Returning customer

2018 Dodge Journey
87,170 miles

Customer complaint:
Bought car from used dealer. ABS and traction control light on.

Advised it could be obe or both
Wheel speed sensor or hub bearing.

Customer took back to the dealer due to owning it for 2 weeks.
Dealer declined repairs.

Customer brought it back to try one of 2 options given.
R&R wheel speed sensor.
Now speed sensor is communicating but needs hub bearing due to randomly throwing speed numbers and not consistent with other 3 wheels.
Customer declined and gonna have a chat with dealership again.

06/02/2026

New customer

2007 Cadillac Escalade
Diag battery drain

Tested battery
Tested alternator (noticed belt tensioner is broken and belt is making contact with water pump and belt rubbing while turning 2 different directions as well as coming off alternator)
Noticed speaker for factory Bluetooth making noise (potentially be the drainage issue)
Check engine light on
ABS light on
Brake light on
Traction Control light on

Courtesy Inspection
Rear rotors (brake pads are new but rotors are cut
Belt Tensioner
Drive belt

06/01/2026

Returning customer

2002 Mercury Mountaineer.
Around 100k miles

Customer supplied own parts
R&R rear strut assembly.

Customer advised front strut assembly needed as well as right front hub assembly.

06/01/2026

06/01/2026

Good morning
Hope everybody has a blessed and wonderful Monday as well as the rest of the week.

On the agenda for today, I will be doing a lot of traveling, estimates, and some repairs.

Diagnostics.
Grimesland, NC

Wheel speed sensor.
Tarboro, NC

Tune up
Diagnostics.
Diagnostics.
Rocky Mount, NC

Hours of operation are as followed:
Monday to Thursday 8am to 5pm.
Friday 8am to 12pm
Saturday and Sunday closed.

If you cannot reach by phone, you can text or email your vehicle information such as year, make, model, engine size, the license plate number. and vin number.
Including your name and contact information including email address.
The above information will go on an estimate form and will be emailed to you.

06/01/2026

06/01/2026

Update.
Correct water pump installed as well as thermostat, radiator, serpentine belt, and filled cooling system with antifreeze.

Next project:
Front brake pads, rear axle seal and differential fluid.

2013 Toyota Tacoma

Correct part #, wrong part in box.

Ordered a bunch of parts for different vehicles and get started on one to find out i cannot finish it due to someone put the wrong part in the box.

Now, a lot of folks return parts and it is policy for the auto parts store to open the box and confirm the customer or shop has put the right part in the box before offering a refund.

Yes I should have confirmed as well but never had this issue from this location.

I limit how many vehicles are worked on daily for situations like this. It happens. No big deal. No one but god is perfect.
We are all humans and make mistakes.
It’s upsetting as I have to explain to the customer why they won't have their vehicle on time but again, we are all human.
The good thing is this customer told me no rush on it. It’s been parked for a week and I finally got a chance to get to it but couldn’t finish it.
I updated the customer on what is going on.

The part in the box belongs to a BMW not a Toyota.

This is another reason why I do not buy parts online. The difference is locally I can return it. Buying online, 90% of the time you have to ship it back before they send you another one.

05/31/2026

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📍 Stop by and grab yours before they’re gone again!

05/30/2026

2013 Toyota Tacoma

Correct part #, wrong part in box.

Ordered a bunch of parts for different vehicles and get started on one to find out i cannot finish it due to someone put the wrong part in the box.

Now, a lot of folks return parts and it is policy for the auto parts store to open the box and confirm the customer or shop has put the right part in the box before offering a refund.

Yes I should have confirmed as well but never had this issue from this location.

I limit how many vehicles are worked on daily for situations like this. It happens. No big deal. No one but god is perfect.
We are all humans and make mistakes.
It’s upsetting as I have to explain to the customer why they won't have their vehicle on time but again, we are all human.
The good thing is this customer told me no rush on it. It’s been parked for a week and I finally got a chance to get to it but couldn’t finish it.
I updated the customer on what is going on.

The part in the box belongs to a BMW not a Toyota.

This is another reason why I do not buy parts online. The difference is locally I can return it. Buying online, 90% of the time you have to ship it back before they send you another one.