Shopmonkey

Shopmonkey We're here to help you run your auto shop with easy-to-use, affordable software. Lover of cars.

Maker of modern shop management software for repair and detail shops.

06/04/2026

Trust is built through transparency, especially when it comes time to hand over the invoice.

Shopmonkey helps shops create professional, easy-to-read invoices that clearly communicate the work performed, recommended services, and final costs without confusion or unnecessary back-and-forth.

See how Shopmonkey can drive your shop forward: shopmonkey.io

06/02/2026

You could spend all day tracking down job updates, sending appointment reminders, and crunching sales numbers.

Or you could use Shopmonkey.

Our all-in-one shop management software keeps your workflow, communication, and reporting organized in one place, so you can spend less time managing the chaos and more time running the shop.

Drive your shop forward. Book a demo today: shopmonkey.io

05/29/2026

We asked the team at Freedom Autoworks a simple question: if you could ban customers from doing one thing, what would it be?

From backseat diagnosing to bringing in a car full of fast food wrappers, their team has seen some things. Behind the jokes, there’s a real takeaway. Good communication and mutual respect between customers and shops makes the repair process smoother for everyone involved.

What would your answer be?

05/27/2026

Customer communication matters, but constantly responding to messages can pull your team away from high priority jobs.

LTEK Diagnostics uses Shopmonkey’s AI Smart Replies to speed up day-to-day communication by automatically generating responses to customer messages in seconds. Instead of rewriting the same updates repeatedly, advisors can quickly review, send, and move on to the next task.

That means:
- Faster response times for customers
- Less time spent typing repetitive updates
- More consistency across communication
- More time focused on the workflow inside the shop

Small time savings throughout the day add up quickly in a busy operation.

05/26/2026

Sometimes the cheap part becomes the expensive lesson.

Tier One Transmissions shows what happens when the wrong billet intermediate shaft gets installed in a high-power build. The original part couldn’t handle the load, failed under stress, and now the transmission has to come back apart to be rebuilt the right way.

When you’re building for performance, cutting corners usually costs more the second time around.

05/22/2026

For some people, the automotive industry is a career path. For Corey Hosford, it was part of life from the beginning.

Coming from a family rooted in racing, Corey grew up around performance vehicles, fabrication, and competition. That passion eventually led him to build Freedom Autoworks, which originally started as a race-focused shop before expanding into a full-service mechanical operation.

Like many shop owners, Corey quickly learned that running a successful business requires more than technical ability alone. The challenge wasn’t learning how to work on cars, it was learning how to balance leadership, operations, customer service, and business management while still staying connected to the work happening in the bays.

Freedom Autoworks uses Shopmonkey to help maintain efficiency across the shop, improve organization, and deliver a smoother customer experience without losing the hands-on passion the business was built on.

Learn how Shopmonkey can help your shop at shopmonkey.io

05/21/2026

We asked the team at Tier One Transmissions about the most common mistakes they see diesel truck owners make, and most of the answers came back to maintenance, attention to detail, and giving Brandon a hard time about his past truck mistakes.

What’s one piece of advice you’d give diesel truck owners? Drop it in the comments.

05/20/2026

Suspension issues like this are exactly why thorough inspections matter.

SoCal Auto found this strut completely blown out, with failed seals and fluid leaking throughout the assembly. The customer came in with noise over bumps and uneven tire wear, both signs the suspension was no longer controlling movement the way it should.
When a strut fails, it doesn’t just affect ride quality. It can accelerate tire wear, impact braking stability, and create handling issues that lead to bigger repair conversations later on.

Catching problems like this early helps shops build trust with customers while preventing more expensive repairs down the line.

05/19/2026

Tier One Transmissions was founded nearly 10 years ago by Matt Gesser to fill a growing need for high-quality performance transmission rebuilds in the Phoenix market.

What began with specialized 47 and 48 RE units has expanded into a full operation building transmissions across more than a dozen platforms and manufacturers. Today, the shop handles everything from HD stock replacement units designed to correct factory weaknesses to full competition builds capable of supporting more than 2,000 horsepower.

Their philosophy is straightforward: focus on quality, accountability, and customer service over cutting corners. Every transmission that leaves the shop is tied directly to the builder responsible for assembling it, creating a level of ownership and pride that customers can feel.

That same attention to detail extends into how the shop operates day to day. Using Shopmonkey, Tier One is able to keep communication organized, manage workflow efficiently, and deliver a smoother experience for customers from start to finish.

See how Shopmonkey supports shops built around precision and accountability: shopmonkey.io

We recently visited Tier One Transmissions to get a closer look at how their team handles complex transmission work whil...
05/18/2026

We recently visited Tier One Transmissions to get a closer look at how their team handles complex transmission work while maintaining a fast, organized workflow.

From managing detailed diagnostics to keeping customers informed throughout the repair process, every part of the operation is built around precision and consistency.

Stay tuned for a behind-the-scenes look at how Tier One Transmissions uses Shopmonkey to stay organized, communicate clearly, and keep work moving through the shop efficiently.

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32981 Calle Perfecto
San Juan Capistrano, CA
92675

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