TERMS OF SERVICE
Thank you for booking your move with RJS Transport, Inc.! Please read the terms and conditions for our services below in its entirety, check the box to accept, sign below and submit to finalize your appointment. These terms apply to all moves that are scheduled and completed by our company and employees. SCHEDULED TIME ON MOVE DAY
Morning appointments are scheduled with a fixed
start time and a 30 minute arrival window in case there are any for unforeseen delays. For moves scheduled in the morning, we ask customers to be patient if the movers are running late due to heavy morning traffic, inclement weather, an issue with our equipment, or if we experience an employee related issue. Afternoon and Evening appointments are scheduled with a 2 hour window and the start time depends on the estimated completion time of the previous appointment. For moves scheduled in the afternoon and evening, we ask customers to be available 2 hours prior to your scheduled move time in case the previous move is finished ahead of schedule. Therefore, we may call you to request an early arrival. We also ask customers to be available 2 hours after your scheduled start time in case the previous move experiences any delays. Again, you will receive a call from us if we experience any delays. We are on a strict schedule and ask that you are packed and ready to go when the movers arrive unless the estimate includes packing services. YOUR MOVING ESTIMATE
The estimate that you received is a non-binding, general idea of how long the move will take based on your inventory and the factors of the move under normal conditions. The actual move may go quicker or take longer than the estimated time based on the customer’s preparedness, factors not disclosed, insufficient inventory list, greater walking distance, heavy traffic, inclement weather, and/or any other unforeseen factors. The time it takes to disassemble and reassemble any furniture may take additional time over the estimated time depending on its difficulty.
