01/01/2024
As this year ends and a new one starts tomorrow, we have a few announcements to clear up. 1st. Starting January 1st 2024 labor rates in the shop will be raised to $120.00 per hour. 2nd. All jobs will be in order, no jumping in front. If I just started an overhaul, then your waterpump will have to be changed after that job is finished. If you dont leave your truck to be in line or arent wrote down as that spot then you will be moved to the back. 3rd. All service calls are 2 hr minimum and $150 call out. And must hace a card on file to charge this minimum before leaving. We have gotten out to too many calls for people who never had the intent to pay. 4th. No more credit accounts. This is the biggest one. The past 2 years I have let people slide bc i understand that people are in a rough situation and need to get back to work to put the money in their pockets. However finishing the year we have over $60k out on credit and only 1 customer has actually stuck to their word of paying it out. Everyone else hasnt even attempted to pay a single dollar on their account in over 2 months. Guys I helped you out when you were in a bind. $40k of that $60k is out of my pocket in parts, gas, paying my employees etc. But to not pay your bill means you put me in a bind when i helped you out of yours. Thats not cool at all. I also have a family and a business to run. Do your part after Ive helped you out and did mine. Bc of this it stops! If thats an issue with anyone then carry your stuff to someone else. There are many other mechanics and shops you can go to. But no vehicle will leave this facility with a past due balance. Simple as that. 5th. Do not come knocking on my house door when Im not in the shop. My house is a time with my family, My shop is a time of my work. When you come knock on my door, my dog barks and my kids and wife get woke up. If I don't answer my phone or not in the shop then I am not working or I am busy. Lastly. These accounts that are past due, you have 30 days to get your balance paid in full! I have already hired a lawyer and we are in the process of getting these accounts taken to court. There will be a 15% late fee from every month you're behind if it goes to court. Along with that, a mechanics lean is also being placed on these accounts for the equipment that was worked on. I don't like being like this but my business will grow not fall because of customers who cannot handle their bills like adults. You need your equipment to work and support your family. I kept it going so you could do that. We have sued a couple already and have inherited a couple trucks from this already. Now with that being said. To all my good loyal customers out there who handle their business and take care of me when I have taken care of you! Thank You. Because of you guys, this business has continued to grow and prosper and carry the slack of the others who cannot handle their business. Yall are the true winners! For you guys, nothing changes. Rates stay the same, and none of these rules here apply. You know who you are. Thanks to my lovely wife and kids who keep my head high, thanks for my good workers who show up and get things done and also to my shop foreman and best friend for handling things and taking over the shop more so I can focus on ArkSuperTunes and spend a lil more time with the family. We will see you guys in 2024!! Arksupertunes DunnDiesel Willie Mchenry Austin Burch