Phil’s Automotive Repair Clinic

02/01/2024

Kids I went sledding down Big Hill during snow storm. I’m admittedly glad to have seen it all finally melt, though! Holler if ya’ll need anything. 865-963-2905

02/01/2024

We’ve all been wrist deep in work before, but what about waist deep?? Sometimes you gotta climb in the engine compartment to get the job done! Pardon the mean look - I was getting down to business! 😂

02/01/2024

Tired of the same old testosterone-filled repair shops where technicians talk over you and won’t listen to your concerns?

Tired of being charged for anything and everything under the roof, yet your car still drives just as poorly as it did before any of their expensive “repairs”?

Those are some of the problems in the repair industry that I strive to fix at my shop. At Phil’s Auto, I listen to your concerns, and I work out and plan a repair solution WITH YOU, where all the costs are known beforehand, and should any added costs arise, I communicate this to you and work out a further plan together. Simply put, I do not get paid if I do not provide you with the end product that you were looking for - no diagnostic fees charged when nothing was fixed!

My shop is structured like the old country shops back in the hay day of vehicle repair. I am the owner/operator, and I handle all repairs from the beginning to end myself. Before committing 100% of my professional time to automotive repair, I was a public school Special Education teacher for 10 years, so I know very well how to work with people and to ensure that at the end of the day, I do not get paid until I provide you with a product that you are happy with.

The shop is located on our 50 acre property in New Market overlooking the Great Smokey Mountains, so enjoy some fresh air and time away from the hustle and bustle of humanity when visiting the shop!

Call 865-963-2905 to schedule an appointment at your convenience! ~Phil

01/31/2024

I’m currently accepting new clients. Usually I do not have the availability to take on new clients, so call today to see what all the fuss is about! I’ve been serving the E. TN community for 10+ years, and not once have I had a client leave the property unhappy. Also remember I offer mobile services as well as in-shop repairs!

Holler if y’all need anything. -Phil

865-963-2905

11/19/2023

We are having trouble with our phones - not receiving calls/voicemails. Please text 865-963-2905 if you are experiencing issues reaching the shop and I’ll get right back with you as soon as I see it. Thanks!

10/07/2022

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Answers to Popular Questions
FAQ

*So far, in all these years, I’ve NEVER had a car I worked on come back because the repair I performed and the customer paid for did not fix the issue, or the repair failed. Not many mechanics can brag about that, just saying…

*Before I do ANYTHING that will cost you money, I first get your approval.

*I would rather you talk freely about what it is you want fixed with your car and maybe use incorrect terms or say things that might sound silly. I do not judge a person for not knowing much about cars. Plus, every little detail you can give me is just another clue to find out what and where the issue is.

*If there’s any question that whatever we agree on repairing may not fix the issue, I tell you this upfront and explain why that is.

*I always explain what the issue is and why it is we are doing the repair, and I encourage people to ask as many questions as they can if they do not understand but want to.

*I do not explain things in complicated terminology. My other profession is as a certified Special Education teacher, and I have been in that role for over 8 years and still do it to this day, so I know how to explain complicated things in very simple terms that are very easy to understand, even if all you know about cars is that they need gasoline every once in a while.

*While the following education history may not directly pertain to auto repair, it certainly lets people know that I’m not just idiot off the street. I have earned the following degrees:
~Associates in Science from Pellissippi
~Bachelors in History from Carson-Newman
~Master’s of Education from Carson-Newman
~ Educational Specialist from LMU (it’s a doctorate without the expensive dissertation)

*I guarantee all my work, although I’ve not ever had to do it because I’ve never had a vehicle come back in because the repair didn’t work.

*Good repeat customers often get services for free, especially if it’s a simple fix that I just happened to catch during a repair or inspection (such as cleaning corrosion off battery terminals, filter installation during an oil changes, cleaning up an area when I don’t have to, inspecting components, etc… - it just depends on what it is, really).

*I do not charge anyone money if, for whatever reason, I can’t pinpoint the issue and perform a repair. It’s not often this happens, but when I do I don’t make you pay anything.

This is not an exhaustive list, and I will come back in the future to add things as I think of them.

Holler if you need anything,

-Phil

09/30/2022

A lot of you have been asking where my Google listing went. Since I moved my shop from Jeff City to New Market, Google deemed the address change “suspicious activity”, and they removed my listing and all my awesome reviews that I worked so hard over the years to earn. It will take 1-2 months at the least to get the listing reinstated.

In the meantime, Facebook (and Yelp, but Yelp is pretty sketchy too) is really the only way I have to get the word, phone number, and address out about my shop.

To new customers seeing this listing, know that I’ve been around for a good while, and if you need to see those awesome reviews, just Google the name of my shop and you should be able to see them on some webpages that compile Google listings in different areas for legitimacy purposes.

Anyway, holler at 865-963-2905 if you need any in-shop or mobile service.

-Phil

Send a message to learn more

09/30/2022

Phil’s auto has been serving the Jefferson City area for over 10 years. Specializing in AC repair, vehicle diagnostics, and American and Asian made vehicles, we offer mobile services and general automotive repair across the board. I give individualized repair service that can be tailored to your income, and I take my time to listen to your concerns with no judgement.

Call now to book an appointment! It’s just me, so they fill up fast!

For reviews, checkout my Google business page (I recently changed addresses, so Google may not have the page up yet, but if you search the business name you can find a bunch of them for either the Ellis street or Misty Morning Way address.)

09/30/2022

As always, we’re open and the phones are on. 865-963-2905. Ask for Phil. Thanks!