25/06/2026
WE'RE HIRING!
Position: Customer relation Assistant (CRA)
Location: Marikina City
๐๐๐ฒ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ
-Conduct customer satisfaction surveys, post-sales calls, and service follow-ups.
-Receive, document, and monitor customer concerns, complaints, and feedback.
-Coordinate with Sales, Aftersales, Service, Parts, Finance, and other departments to facilitate the resolution of customer issues.
-Monitor and track customer concerns until closure and provide regular status updates to customers.
-Prepare reports on customer feedback, complaints, resolutions, and customer satisfaction metrics.
-Maintain accurate customer records and documentation of all interactions. Ensure compliance with company customer service standards, policies, and procedures.
-Escalate unresolved issues and high-priority concerns to Management.s
๐๐ฎ๐๐ฅ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ
-Graduate of any four-year Business, Marketing, Communications, Psychology, or related course.
-Fresh graduates are welcome to apply.
-Experience in Customer Service, Customer Relations, Hospitality, Retail, Automotive, or similar industries is an advantage.
-Excellent communication and interpersonal skills.
-Strong customer service orientation and problem-solving skills.
-Proficient in Microsoft Office applications.
-Detail-oriented, organized, and capable of handling multiple tasks.
Join our team and grow your career with us!
๐ฉ Send your resume now and be part of our growing team!
WE'RE HIRING!
Position: Customer relation Assistant (CRA)
Location: Marikina City
๐๐๐ฒ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ
-Conduct customer satisfaction surveys, post-sales calls, and service follow-ups.
-Receive, document, and monitor customer concerns, complaints, and feedback.
-Coordinate with Sales, Aftersales, Service, Parts, Finance, and other departments to facilitate the resolution of customer issues.
-Monitor and track customer concerns until closure and provide regular status updates to customers.
-Prepare reports on customer feedback, complaints, resolutions, and customer satisfaction metrics.
-Maintain accurate customer records and documentation of all interactions. Ensure compliance with company customer service standards, policies, and procedures.
-Escalate unresolved issues and high-priority concerns to Management.s
๐๐ฎ๐๐ฅ๐ข๐๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ
-Graduate of any four-year Business, Marketing, Communications, Psychology, or related course.
-Fresh graduates are welcome to apply.
-Experience in Customer Service, Customer Relations, Hospitality, Retail, Automotive, or similar industries is an advantage.
-Excellent communication and interpersonal skills.
-Strong customer service orientation and problem-solving skills.
-Proficient in Microsoft Office applications.
-Detail-oriented, organized, and capable of handling multiple tasks.
Join our team and grow your career with us!
๐ฉ Send your resume now and be part of our growing team!