25/03/2020
As you know New Zealand is now in a Level 4 COVID-19 Alert Status in an effort to significantly slow and reduce the transmission of COVID-19 throughout our country.
We completely support this as we try to ensure the health and safety of our community.
It has been made clear that our services are necessary to ensure the safety of essential service vehicles only during this lockdown
Based on this information we are now officially closed to members of the public and will remain closed for at least 4 weeks or until further notice. We will only resume normal business once the government tells us that it is safe to do so.
FOR ESSENTIAL SERVICE VEHICLES
We will do WoF inspections and required service and repairs by appointment only.
IF YOU ARE AN ESSENTIAL SERVICE VEHICLE
If you visit us during the lockdown period, we will need you to observe the following procedure:
1. Please call in advance 021 148 5200
2. We will ask for your name, address and contact phone number to put in our COVID-19 register should we need to contact you again.
3. You will be asked if you have been overseas or in contact with anyone who has been in the last 14 days, in contact with anyone who has tested positive for COVID-19 or are awaiting test results or are feeling unwell in anyway. Please do not be offended when we ask these questions as they are for the safety of everyone.
4. You will be asked a series of questions relating to a declaration that you are presenting a vehicle that is involved in an essential service. If you are not an essential service, your vehicle will be turned away.
5. Please remain in your vehicle. An employee will come to you.
6. After this you will be given instructions by our Automotive Technician as to what they require you to do whilst the inspection is taking place.
7. Our staff will be observing social distancing practices, wearing gloves and masks where appropriate and washing their hands between each inspection. We ask you to help us by observing these practices as well.
We are still working with NZTA to understand what exemptions or extensions will be given to those people and companies that have WoF’s expiring during the lockdown but are not deemed essential service vehicles. Once we have more information in regard to this issue, we will let you know, but we ask that you bear with us as we are still awaiting the answers just like you.