Car warranty Journey

Car warranty Journey For all those who have to go through a journey of claiming a vehicle repairs through a warranty company

Not a cheap warranty... the warranty has cost over £700 to purchase!The journey continues...
10/04/2025

Not a cheap warranty... the warranty has cost over £700 to purchase!
The journey continues...

UPDATE day 4 (10-4-25)Warranty company are not accepting the garage diagnostic and have requested much deeper investigat...
10/04/2025

UPDATE day 4 (10-4-25)
Warranty company are not accepting the garage diagnostic and have requested much deeper investigation and video evidence along with additional fault codes and pictures.
Although an authorised car shop, the garage have stated that they have never been asked for this level of evidence (I am aware of them being in business for over 20 years with very good reputation).
Warranty company saying the fault codes do not line us with the diagnostic

Lets start at the beginning... C5 bought from a huge UK car dealer with a £700 warranty. Adblue fault reported within on...
10/04/2025

Lets start at the beginning... C5 bought from a huge UK car dealer with a £700 warranty. Adblue fault reported within one year and moderate use (full service up t date). Warranty company advised to take to their authorised workshop nearby so lets see how this journey goes!
Taken in on 9-5-25 by advice of warranty company for diagnostic & repairs.

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